Returns
Returns & Damages
We want you to love your purchase.
Because our pieces are ceramic and produced in small batches, we are unable to accept returns for change of mind.
However, if your order arrives damaged or broken, we will make it right.
Damaged items
If your item arrives damaged:
-
Contact us within 48 hours of delivery
-
Email photos of the damaged item and packaging
-
We will send a replacement or issue a refund
Email: carolinatobal@gmail.com
Order cancellations
Orders may be cancelled within 12 hours of purchase.
Questions
If you have any questions about your order, please contact us and we will be happy to help.